DemoCafe
WhatsApp loyalty card and bookings
A loyalty card, bookings, review requests and a nightly summary, all on WhatsApp, so regulars keep coming back.
Demo business: Filter & Fern, a fictional cafe in Kochi
The problem
Paper stamp cards get lost, so regulars never reach their free coffee. Open mic sign-ups arrive as scattered Instagram DMs, a busy cafe has few Google reviews because nobody asks, and the owner spends half an hour every night scrolling chats to see tomorrow's bookings.
What we built
- A loyalty card on WhatsApp, with a stamp added each visit and a free coffee on the ninth
- Table booking and event sign-up, with a WhatsApp confirmation and a reminder the day before
- A thank-you message after each visit with a link to leave a Google review
- A summary for the owner every night with tomorrow's bookings, events and loyalty stamps
What it's built to change
- Built so regulars keep their stamps and come back for the free coffee
- Reminders aim to cut no-shows at bookings and events
- Every guest is asked for a review, to bring in more of them
- Designed so the owner sees tomorrow in one message instead of scrolling chats
In this demo the WhatsApp messages are shown on screen. On a real project they are sent from the cafe's own WhatsApp Business account.
See it working
Open the working version in a new tab.